Frequently asked questions

Customer-facing answers to common questions about the Administration Control Plane.

The Administration Control Plane gives enterprise teams one place to manage structure, access, infrastructure, integrations, and usage.

Use this page for quick answers during evaluation, onboarding, and rollout.

What is the Administration Control Plane?

It is the centralized admin workspace for Mozark Enterprise.

You use it to manage organizations, applications, projects, users, infrastructure, integrations, and plan usage from one place.

Who should use it?

It is designed for teams that need centralized control and clear governance.

Typical users include platform owners, IT administrators, QA leaders, and operations teams.

How is the hierarchy structured?

The model has three levels:

• organizations define business ownership

• applications group products under test

• projects isolate execution and collaboration

See Organizations, Applications, and Projects.

How does access control work?

Access is controlled through roles and scoped assignments.

Admins manage invitations, roles, and access across the Control Plane.

See User management and roles and Security and governance.

Do users get device access automatically?

No.

Device access is assigned explicitly through devices, pools, and project mappings.

This keeps shared test environments controlled and auditable.

See Infrastructure.

Can it support multiple teams or business units?

Yes.

You can separate ownership at the organization level while keeping governance centralized.

This works well for multi-team and multi-organization environments.

Where do I track plan usage and limits?

Use Dashboard and usage.

It shows subscription status, metered usage, and plan limits in one view.

Does it support integrations and API access?

Yes.

You can manage API keys, webhooks, identity connections, and external integrations from the Control Plane.

See Integrations and API access.