FAQ and troubleshooting

Solve common issues when searching, generating, or cleaning up test cases.

FAQ and troubleshooting

Planner Agent found 0 test cases

This usually means the current project does not contain matching test cases, or the request is too broad.

Try a clearer feature or journey name such as Login, UPI payments, or Payment checkout flow.

If the result still looks wrong, confirm that you are in the correct project.

Cleaner Agent found no groups

This usually means there are too few test cases in scope, or the selected journey does not contain enough similar cases to compare.

Try scanning a broader area or the full repository.

If you are using Semantic mode, lower the similarity threshold and run the scan again.

A duplicate I expected was not flagged

In Semantic mode, the threshold may be too high for that match.

Lower the threshold if the test cases are similar but worded differently.

Use Exact mode only when you expect a word-for-word match.

I cannot find a saved session

Session history is specific to the current agent and your signed-in user.

Confirm that you are checking the right agent and working in the same account.

The agent asked for more detail

Use a clear feature, journey, or scope instead of a short reply.

For example, enter Checkout, Password reset, or scan all instead of yes or ok.

I switched agents and my previous results are gone

Each agent keeps its own conversation context.

If you switch agents, run a new search or restate the task in that drawer.

I see an access or authorization error

Your sign-in session may have expired, or your account may no longer have access to the selected project.

Sign in again, then confirm that the correct project is selected.