JIRA synchronization

Sync bugs between Test Manager and JIRA when integration is configured.

If JIRA integration is configured, bugs can synchronize between Test Manager and JIRA.

Synchronization keeps linked bug records aligned between the two systems.

When a bug is created in Test Manager, a matching JIRA issue is created asynchronously.

The JIRA issue key appears on the bug page.

When a bug is updated in Test Manager, the linked JIRA issue is updated.

When a JIRA issue is updated, an inbound webhook can push changes back to Test Manager.

This requires webhook configuration in JIRA.

To trigger a manual sync:

For integration setup, see the JIRA integration section.

Create or update a bug in Test Manager and confirm that the JIRA issue key appears.

Then update the linked JIRA issue and confirm the change returns to Test Manager when the webhook is configured.

If both directions work, synchronization is active.

Last updated 3 months ago

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